Serial Number Inquiry |
  
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The HEARING AID SERIAL NUMBER INQUIRY locates the patient(s) with a specific (exact) or partial serial number.
The screen prompts are:
FIND SERIAL NUMBER - To locate a serial number, enter a complete or partial serial number. This allows searching for any value in any portion of the search string.
Select Search Type EXACT or PARTIAL.
Click the SEARCH icon to start the inquiry.
The record selection will display as follows:
SERIAL NUMBER - The full serial number that was selected based on the specific or partial serial number entered will display. The search will be performed against invoice history generated from sales in Manage as well as from patient competitive hearing aid history.
PRODUCT NUMBER - The product numbers associated with the Serial Number will appear.
T - Refers to TYPE of document. (I - Invoice, S - Stock, R - Repair, D - Device,)
DOC # - Refers to the Document the serial number was either sold or returned on. (Click the ... box to see a preview of the document details.) STOCK refers to the location of the serial number. RTN ORDER appears if the serial number has been returned to the supplier and STOCKADJ appears if the serial number has been written off in Stock Take processes.)
NAME/ LOCATION - Refers to the Patient or Location where the serial number resides now.
QTY - Refers to the quantity movement (for example 1 quantity sold on an invoice or returned on an invoice.)
When the details of the Serial Number Inquiry are displayed on screen, press the EXP/CON button to view received quantities and information such as Product Number, Description and Order Number. Scroll down further with the EXP/CON button to view the bill details such as bill number and reference number.
Click EXIT to close the window.